How to I.C.E. the Competition

Innovation. Creativity. Excellence. I have heard the following statement many times. “Customer aren’t loyal any more”. Although it is true that customers aren’t loyal to companies the way they used to be, I believe loyalty still exists. Look at companies like Amazon, Apple, Starbucks, Panera Bread to name a few. What is it about these…

Now Available!

My new book is now available.  Click on the link to my CreateSpace page to purchase. Sales Wisdom from a Toilet Paper Salesman: A Handbook for B2B Sales, Sales Management, Leadership and Life Success: Mirarchi, Michael: 9780692732892: Amazon.com: Books

Is Your Quarry Tile Floor Slippery?

Anyone who has been in enough commercial kitchens has encountered quarry tile floors which are very slippery. Most times when you ask the operator what they are using to clean the floor they answer “Heavy Duty Degreaser”. How Quarry Tile Floors Work: Quarry Tile is a very porous floor surface. The idea is that the…